Need help right now? Call QuickBooks Support at 855-389-9729
Running into QuickBooks Bank Error 108? You're not alone. This error typically appears when there's a message waiting for you on your bank’s website — but QuickBooks can’t display it.
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Whether you're using QuickBooks Online or QuickBooks Self-Employed, the fix is usually simple. Let’s break it down step-by-step so you can resolve it fast and keep your books in order.
What is QuickBooks Error 108?
Error 108 in QuickBooks means that your bank or credit card account has sent you a message—like a security notice, terms update, or alert—and QuickBooks can’t pull that message through automatically.
This message may be:
- A new terms and conditions agreement
- A privacy update
- A request for additional verification
- A banking alert you haven’t acknowledged
QuickBooks pauses the connection until that message is viewed or acknowledged directly on your bank’s site.
How to Fix Error Code 108 in QuickBooks
Here are a few simple steps you can follow to fix the issue:
Step 1: Log in to Your Bank Account Manually
- Open your bank’s website directly in a browser (not through QuickBooks).
- Log in with your usual credentials.
- Look for any alerts, messages, or notifications.
- Read and acknowledge them — even if they don’t seem important.
- Once done, log out of the bank’s site.
Step 2: Refresh the Connection in QuickBooks
After clearing messages on your bank’s site:
- Open QuickBooks Online or Self-Employed
- Go to the Banking or Transactions tab
- Click Update to refresh your bank connection
- Wait a moment to see if the error clears
Step 3: Check Your Pop-Up Blockers
Sometimes, your browser’s pop-up blocker might prevent QuickBooks from loading a bank message.
- Make sure your browser allows pop-ups
- Try switching to Incognito Mode or another browser
- Clear your browser’s cache and cookies, then try again
Additional Tips
- If your bank uses two-step authentication, make sure any verification requests are completed.
- Some banks require a periodic login directly from their website, even if you use third-party services like QuickBooks.
- Make sure you’re using the most up-to-date browser.
Still Stuck? Call QuickBooks Support
If you’ve followed all the steps above and Error 108 still won’t go away, it could be a deeper syncing issue between QuickBooks and your bank.
QuickBooks Help Line: 855-389-9729
A support rep can walk you through the fix or escalate the issue if needed.
Final Thoughts
QuickBooks Error Code 108 is one of the easier banking errors to fix — it usually just requires logging into your bank and clearing a message. But if you don’t take action, it can prevent your bank transactions from syncing properly.
Take a few minutes to clear the message, refresh QuickBooks, and you should be good to go!
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